Water Bill Payment Options
IN EFFORT TO MINIMIZE THE SPREAD OF GERMS DUE TO CORONAVIRUS OUR PAYMENT OPTIONS HAVE TEMPORARYLY CHANGED PLEASE ON THIS LINK TO VIEW THE CHANGES.
Payments received after 4:30 p.m. are posted to the account the next business day and may be subject to additional fees and penalties:
Late Fee: 5% bill after 4:30pm on the 16th; Service Fee: $20.00 after 4:30 on the 23rd.
Payments forms accepted:
Cash (PLEASE DO NOT place CASH in Night Drop Box)
Check and Money Order. NO CHECKS AFTER THE 23rd.
VISA and MasterCard / debit cards are accepted with a nominal fee of 1.64% of the bill plus 35 cents. THIS TYPE OF PAYMENT IS ACCEPTED IN PERSON ONLY.
MAIL IN YOUR PAYMENT
Please mail payments to the address shown on the billing statement:
Make payments payable to: City of Mathis
411 E. SAN PATRICIO AVE.
MATHIS, TEXAS 78368
Allow seven to 10 business days for the payment to be reflected on your account.
PAY IN PERSON
In addition to mailing your payment, a Customer Service Representative is available to apply payment to your account:
8 a.m. to 4:30 p.m. Monday through Friday
NIGHT DROP BOX
As an added convenience, customers can use the night drop box.
Bank Draft Application Sign Up for Bank Drafting
Paying your utility bill is easier than ever with automatic bank drafting. To sign up for bank drafting:
- Just fill out an authorization form, this form can be requested with the Utility Billing Clerk
- Mail or deliver the form to the Utility Billing Department (or return with your next payment) along with a voided check or photocopy of a check.
That’s it! It is simple, easy and convenient. If you are ready return the filled out bank draft application to the address indicated below be sure to include a voided check or photocopy of a check.
City of Mathis
Utility Billing Department
411 East San Patricio Avenue
Mathis, Texas 78368
Bank Drafting Process
After we receive your information, we will set up automatic bank drafting with the financial institution of your choice. Once your bank drafting is complete, your billing statement will be noted "Paid by Draft." You will continue to receive a monthly water bill, which will indicate a "due date."
Note: Please pay any current bill and allow 30 to 45 days for automatic drafting to begin. Your bank draft will be completed on the due date of your monthly bill. (No drafting will occur on weekends or holidays.) Please be sure to maintain sufficient funds in your account to cover the automatic withdrawal each month. If your automatic draft is returned for insufficient funds, your financial institution will assess a penalty and the City of Mathis will assess a penalty fee of $30 that would apply for a dishonored check.
CANCELING YOU AUTOMATIC BANK DRAFT
Should you wish to cancel your automatic bank draft, please contact our office at 361-547-3343.