Request New Residential Service
Overview
Please read the information below regarding starting your new residential account:
- A beginning fee of $150 is required to begin service using a standard 3/4" residential meter. Larger meters require different deposits.
- Payment of the deposit must be received before we can connect your services at: City of Mathis
Utility Billing Department
411 E. San Patricio Avenue - Mathis, Texas 78368
Phone: (361) 547-3343
Fax: (361) 547-3838 - It can take up to six weeks to receive your first bill. If you do not receive a bill, please contact the office. You will be responsible for payment for the services.
- Water connections are scheduled for completion between 3:00 pm and 5:00 pm. If you need to change the date for service, you must contact us in advance at (361) 547-3343 at least one business day in advance.
- The City of Mathis bills every month. Please pay special attention to the due dates. By ordinance, a late payment charge of 5% of bill is assessed after the due date if payment is not received. If payment is not received in full by 4:30pm on the 23rd your account will become delinquent and be added to the disconnect list and will be assessed a $20.00 reconnect fee even if the account is not disconnected.
- The services billed for are water, sewer and solid waste.