New Water Accounts

Request New Residential Service

Overview

Please read the information below regarding starting your new residential account:

• A beginning fee of $150 is required to begin service using a standard 3/4" residential meter. Larger meters require different deposits.
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• Payment of the deposit must be received before we can connect your services at: City of Mathis
  Utility Billing Department
  411 E. San Patricio Avenue
• Mathis, Texas 78368
  Phone: (361) 547-3343
  Fax: (361) 547-3838
• It can take up to six weeks to receive your first bill. If you do not receive a bill, please contact the office. You will be responsible for payment for the services.
• Water connections are scheduled for completion between 3:00 pm and 5:00 pm. If you need to change the date for service, you must contact us in advance at (361) 547-3343 at least one business day in advance.
• The City of Mathis bills every month. Please pay special attention to the due dates. By ordinance, a late payment charge of 5% of bill is assessed after the due date if payment is not received. If payment is not received in full by 4:30pm on the 23rd your account will become delinquent and be added to the disconnect list and will be assessed a $20.00 reconnect fee even if the account is not disconnected.
• The services billed for are water, sewer and solid waste.