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1. How is the city manager appointed and how long does he, or she, serve?

The council shall appoint a city manager who shall be the chief administrative and executive officer of the city. The city manager may be removed at the will and pleasure of the council by a majority vote of the entire membership of the council. The action of the council in removing the city manager shall be final.

2. Who should I contact if I have a concern or a complaint about a city service?

When a citizen has a concern or a complaint, it is best to contact the department director who is responsible for the specific service. To share concerns and complaints directly with the city manager call 361-547-3343 or send an email to the city manager.

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1. When does the City Council meet?

Every second and fourth Monday of the month.

2. How can someone be added to the agenda?

There is a request for appearance form available at City Hall.

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1. Who do I contact if I need a copy of my patient care record or if I have a question about my bill for services?

Emergicon handles all EMS billing, insurance and chart request questions you might have. Patients can call their toll-free number below.

 Please call (972) 602-2060 or 1 (877) 602-2060 with billing questions.

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1. How old do you have to be to join the Volunteer Fire Department?

18.

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1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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1. How much is my Water Deposit?

The residential deposit is $150 and the commercial deposit is $200.