Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Main
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Visit the Staff Directory to find all department and staff contact information.Main
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Use the FAQs module to easily find answers to the questions you ask the most.Main
Utility Billing
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The residential deposit is $150 and the commercial deposit is $200.Utility Billing
Fire Department
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18.Fire Department
EMS Department
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EMS Department
Emergicon handles all EMS billing, insurance and chart request questions you might have. Patients can call their toll-free number below.
Please call (972) 602-2060 or 1 (877) 602-2060 with billing questions.
or click Patient Record Request
City Manager
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The council shall appoint a city manager who shall be the chief administrative and executive officer of the city. The city manager may be removed at the will and pleasure of the council by a majority vote of the entire membership of the council. The action of the council in removing the city manager shall be final.City Manager
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When a citizen has a concern or a complaint, it is best to contact the department director who is responsible for the specific service. To share concerns and complaints directly with the city manager call 361-547-3343 or send an email to the city manager.City Manager
City Secretary
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Every second and fourth Monday of the month.City Secretary
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There is a request for appearance form available at City Hall.City Secretary